IMPLEMENTATION LEAN HOSPITAL IN PHARMACY UNIT : LITERATURE REVIEW
Abstract
Introduction: Lean Hospital is a management approach designed to enhance the efficiency and quality of hospital services by eliminating waste and improving work processes. The implementation of Lean in hospital pharmacy units holds significant potential for improving workflow, reducing waiting times, and ensuring the optimal availability of medications for patients.
Research Methods: This study uses a narrative literature review as the research method. The inclusion criteria selected were articles published within the last five years, from 2020 to 2024, with full access available, relevant to the keywords, and focused on hospitals in Indonesia. The exclusion criteria were articles that were not fully accessible and those published outside the specified time frame.
Findings/Results: From several articles implementation of Lean Hospital practices in pharmacy units resulted in an increase in Value Added Ratio (VAR) and a reduction in Lead Time (LT) for both concoction recipe and non-concoction recipe, positively affecting patient wait times. These outcomes improve the efficiency and quality of services provided by the pharmacy unit. Several approaches used to identify problems and reduce waste include the 5W-root cause analysis method, fishbone analysis, and the application of the 5S methodology within the hospital setting.
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